We provide multi-level of help desk support services. Tier One is 24 x 7 technical software and hardware support services. Tier Two is to provide 24 x 7 more complex technical software and hardware troubleshooting support staffed with trained technical people who know Customers' products well, and is usually an escalation of the call from Tier 1. Tier Three supports are 24 x 7 software engineers and hardware/network engineers. We offer the following technical help desk supports.

-- Software

-- Hardware

-- Network

-- Proprietary Application Support